اولویت بندی شاخص های بلوغ HSE (مورد مطالعه: شرکت پالایش گاز سرخون و قشم)

نوع مقاله : مقاله پژوهشی

نویسندگان

1 دانشجوی کارشناسی ارشد، دانشگاه هرمزگان.

2 استادیار، دانشگاه هرمزگان.

3 کارشناسی ارشد دانشگاه امیرکبیر

4 رئیس HSE شرکت پالایش گاز سرخون و قشم.

چکیده

سازمان­ های امروزی که در یک دنیای حساس به مسائل اجتماعی و زیست محیطی بسر می ­برند، لازم است علاوه بر رضایت مشتریان، به سلامتی و رفاه کارکنان و همچنین حفاظت از محیط زیست اهمیت ویژه ­ای دهند. یکی از مهم ترین مواردی که شرکت­ ها را به سمت استقرار و بهبود سیستم ­های ایمنی، بهداشت و محیط زیست ترغیب می­ کند، بروز انتظارات اساسی از طرف ذینفعان سازمان در حوز ه­های ایمنی، سلامتی و بخصوص محیط ­زیست است. صنایع نفت و گاز یکی از مهمترین صنایع در کشورمان می­ باشد که به بحث بهداشت، ایمنی و محیط ­زیست (HSE) توجه ویژه ­ای داشته و تعیین نقاط ضعف و قوت HSE در این سازمان ­ها از اهمیت بالایی برخوردار است. هدف از این پژوهش ارائه مدل بلوغ HSE برای صنایع نفت و گاز می ­باشد تا سازمان با استفاده از این مدل نقاط ضعف خود را شناسایی و در جهت رفع آنها قدم اقدام کنند. جامعه آماری پژوهش کارشناسان و خبره­ های HSE پالایشگاه سرخون و قشم می ­باشد. این مدل همانند مدل تعالی سازمان (EFQM) دارای دو بخش توانمندسازها و نتایج می ­باشد. به منظور تعیین ابعاد بخش توانمندسازها و نتایج به ترتیب از مدل­های HSE-MS و HSEE استفاده شده است. شاخص ­های بلوغ HSE از طریق مصاحبه نیمه ساختار یافته  با خبرگان سازمان و نیز پیشینه تجربی پژوهش شناسایی شده و به منظور تعیین اهمیت ابعاد و شاخص ­ها از ترکیب تکنیک ­های دیمتل فازی و ANP فازی استفاده شده است و با در نظر گرفتن امتیاز 500 برای هر کدام از قسمت­ های توانمندسازها و نتایج، در قسمت توانمندسازها ابعاد استراتژی و خط ­مشی با امتیاز 97 ، ارزیابی و مدیریت ریسک با امتیاز 85 و رهبری، تعهد و فرهنگ با امتیاز 80 اولویت ­های اول تا سوم را به خود اختصاص دادند؛ در بخش نتایج نیز ابعاد ایمنی با امتیاز 172 ، بهداشت با امتیاز 142 و محیط ­زیست با امتیاز 137 دارای اولویت ­های اول تا سوم هستند. در مدل  EFQM و یا سایر مدل­ های بلوغ، شاخص ­های دارای امتیاز و وزن نبوده و اهمیت همه شاخص ­ها یکسان در نظر گرفته می­ شود؛ ولی در مدل بلوغ ارائه شده شاخص ­های هر یک از ابعاد دارای امتیاز بوده و تاثیر شاخص ­های با اهمیت در سنجش بلوغ HSE بیشتر می ­باشد. در نهایت سطح بلوغ HSE شرکت پالایش گاز سرخون و قشم با استفاده از مدل ارائه شده در پژوهش مورد سنجش قرار گرفت که شرکت با کسب 80.2% کل امتیازات در جایگاه 3 (سطح رشد یافته) قرار گرفت.

کلیدواژه‌ها


عنوان مقاله [English]

Prioritize HSE Maturity Indices (Case Study: Sarkhon and Qeshm Refinery Companies)

نویسندگان [English]

  • Omid Sohrabi 1
  • Mohammad Ghaforniya 2
  • Mohammad Reza Behbodi 2
  • Hossein Tavakoli 3 4
1 M.A. Student, University of Hormozgan.
2 Assistant Professor, University of Hormozgan.
3 M.Sc., Amir Kabir University, Head of the Department of Safety, Health and Environment, Sarkhon and Qeshm Refinery.
4 M.Sc., Amir Kabir University, Head of the Department of Safety, Health and Environment, Sarkhon and Qeshm Refinery.
چکیده [English]

Today's organizations are in a world that is sensitive to social and environmental issues, and it is necessary to give special attention to the health and well-being of employees, as well as environmental protection, in addition to customer satisfaction. The purpose of this study is to determine the weight of each of the HSE maturity indices for oil and gas industries. The statistical population of the study consisted of HSE experts and experts in Sarkhon and Qeshm Refinery Company. HSE maturity indicators have been identified through semi-structured interviews with the organization's experts and the experimental data of the research. To determine the importance of dimensions and indicators, a combination of fuzzy DEMATEL and fuzzy ANP techniques have been used. The results showed that the dimensions of strategy and line with score of 97, evaluation and risk management with a score of 85 and leadership, commitment and culture with the score of 80 first to third priorities, and in the results section, the safety dimensions with a score of 172, health with score 142 and environmentalists rated 137 with the first to third priority. Finally, the HSE maturity level of Sarkhon and Qeshm gas refining companies was measured using the weights earned in the research, with 80.2% of the total points ranked 3rd (growth level).

کلیدواژه‌ها [English]

  • Safety
  • Health
  • Environment
  • HSE Maturity
  • DEMATE
  • ANP
  • Fuzzy Technique
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