نوع مقاله : مقاله پژوهشی
نویسندگان
1 استاد، گروه مدیریت صنعتی، دانشکدگان مدیریت، دانشگاه تهران، تهران، ایران.
2 استادیار،گروه مدیریت صنعتی، دانشکده کسب و کار و اقتصاد، دانشگاه خلیج فارس، بوشهر، ایران.
3 دانشجوی دکتری، گروه مدیریت صنعتی، پردیس کیش، دانشگاه تهران، کیش، ایران.
چکیده
کلیدواژه‌ها
موضوعات
عنوان مقاله [English]
نویسندگان [English]
This study aimed to identify barriers and propose strategies for developing public participation in disaster relief efforts. Initially, 30 barriers were identified and categorized into four groups: personal, procedural, cultural, and infrastructural factors. Personal factors included a lack of sufficient knowledge about relief, inadequate access to information, low motivation for cooperation, and insufficient government staff. Procedural factors referred to weak coordination between organizations, irregular meetings, conflicting goals of policymakers, and poor public education. Cultural factors involved traditional mindsets, lack of risk-reduction culture, varying interpretations of participation, and insufficient trust between the public and authorities. Finally, infrastructural factors highlighted the lack of financial resources, legal challenges, centralized decision-making, and governmental corruption. The findings indicated that the most significant barriers were the low level of public training in disaster relief and weak coordination between provinces and non-governmental organizations. To address these challenges, three sets of strategies—empowerment, infrastructural, and cultural—were proposed. In the empowerment category, the strategy of developing public disaster training was selected. In the infrastructural category, the focus was on developing information technology infrastructure and providing government financial support. In the cultural category, promoting relief values through municipalities and the Red Crescent was chosen as the most critical strategy. These strategies were optimized using a combined approach of Quality Function Deployment (QFD) and multi-objective modeling.
کلیدواژه‌ها [English]
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