Some industrial, social, and managerial issues have their own intricacies and cannot be solved by simple vision and management hypotheses. Dynamic systems thinking is a way of modeling and analyzing the factors of a system and ultimately finding the right solution for it. In general, the purpose of identifying a system is to obtain a model of that system using input and output data obtained through multiple tests of the same system. Given the importance of the average percentage of successful conversations (ASRs) in the field of communication, this study attempts to identify and investigate the dynamics of systems thinking that generate different ASRs over time. Be.