Identifying and explanation the Indicators of Evaluation of Performance of World-Class Management

Document Type : Original Article


1 Associate Professor, Shahid Beheshti University.

2 Ph.D, Malaysia University.

3 Ph.D Candidate.


Organizations are moving through a revolution of change from the industrial age to the information age. It is clear that globalization is not a one-dimensional phenomenon and it is an economic, political, cultural process and as the world moves towards coherence. Attention to different cultures and the recognition of cultural systems and perceptual frameworks in these cultures have not been taken into account only in academic studies; they are in the celestial books, including the Koran (Ma'edeh: 44, Hajj: 14 and 76, Romans: 22 and 12, Hajjarat: 31, Zemer: 34) is also referred to the existence of different social and cultural systems among the tribes and nations. In order to produce world-class products in a competitive manner in international markets, it is inevitable that world - class strategic planning will inevitably determine the functional capabilities of competitors which will provide world - class Industrial strategies. The purpose of this research is to design key performance indicators to evaluate the performance of world - class management. In order to achieve this goal, the results of organizational perspectives and strategic objectives and key success factors were identified through the Analytic Network  Process (ANP), and then the indicators by using the Fuzzy Delphi method based on the executive program were selected finally, the  priority and weight of the indicators were determined by using Fuzzy TOPSIS technique.


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