طراحی مدلی برای ارزیابی آمادگی اجرای شش سیگما در شرکت ایستاوین

نوع مقاله: مقاله پژوهشی

نویسندگان

1 دانشیار، دانشگاه شیراز.

2 استادیار، دانشگاه شیراز.

3 کارشناسی ارشد، دانشگاه شیراز.

چکیده

در سال‌های اخیر، استفاده از فنون شش سیگما گسترش زیادی داشته است. در دنیای رقابتی امروز شش سیگما می‌تواند برگ برنده شرکت‌ها برای بهبود کیفیت و کاهش هزینه‌ها باشد؛ اما نکته مهم این است که این ابزار باید در سازمان‌هایی به‌کار گرفته شود که آمادگی لازم را برای اجرای آن را داشته باشند. آماده‌نبودن برای اجرای شش سیگما به ناامیدی کارکنان، مقاومت و مخالفت در سطوح مختلف سازمانی و درنهایت شکست پروژه منجر می‌شود؛ بنابراین در این پژوهش مدلی برای ارزیابی آمادگی شرکت­ها برای اجرای شش سیگما ارائه می‌شود؛ بدین منظور ابتدا شاخص‌های ارزیابی آمادگی برای اجرای شش سیگما شناسایی و روابط بین این شاخص‌ها از طریق مدل‌سازی ساختاری تفسیری تعیین می‌شود؛ سپس درجه اهمیت و وزن شاخص‌های تعیین و درنهایت ابعاد ارزیابی آمادگی اجرای شش سیگما رتبه‌بندی می‌شود. نتایج نشان می­دهد که به‌ترتیب ابعاد «رهبری و چشم‌انداز»، «انتخاب درست» و «مدیریت بهبود و فرایند» دارای اهمیت بیشتری هستند.

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