طراحی و اجرای فرآیند ارزیابی تأمین‌کنندگان در سامانه مدیریت روابط تأمین‌کنندگان (SRM) (موردمطالعه: شرکت فولاد مبارکه)

نوع مقاله : مقاله پژوهشی

نویسندگان

1 دانشیار، دانشگاه اصفهان.

2 کارشناسی ارشد، دانشگاه آزاد اسلامی، واحد نجف‌آباد، اصفهان.

3 کارشناسی، دانشگاه آزاد اسلامی، واحد نجف‌آباد، اصفهان.

چکیده

هدف این پژوهش ارائه چارچوبی برای فرآیند ارزیابی صلاحیت اولیه و ارزیابی عملکرد تأمین‌کنندگان و اجرای آن به‌عنوان بخشی از سامانه مدیریت روابط تأمین‌کنندگان در سیستم برنامه‌ریزی منابع سازمان «شرکت فولاد مبارکه» است. در این پژوهش ابتدا فرآیند فعلی «شرکت فولاد مبارکه» بررسی شده است و در ادامه با استفاده از بررسی مبانی نظری موضوع و نظرهای خبرگان، فرآیند ارزیابی صلاحیت اولیه و عملکرد تأمین‌کنندگان مجدداً طراحی و در غالب سامانه نرم‌افزاری مدیریت روابط تأمین‌کنندگان اجرا شده است. به این منظور پس از جمع‌آوری معیارها و روش‌های مناسب برای ارزیابی در این زمینه، با استفاده از روش دلفی، مناسب‌ترین معیارها برای ارزیابی تأمین‌کنندگان تعیین شده است. در فرآیند طراحی‌شده، صلاحیت اولیه تأمین‌کنندگان، پس از انتخاب معیارهای بایدی و عملکردی، تعیین م ی­شود؛ در مرحله دوم، عملکرد تأمین‌کنندگان در دو بخش استعلام و سفارش ارزیابی می‌شود. این فرآیند به شرکت کمک می‌کند تا تأمین‌کنندگان مناسب را انتخاب و عملکرد آنها را در زمان همکاری بررسی کند. شفافیت در این فرآیند باعث می‌شود متقاضیان همکاری با شرکت، دید خوبی نسبت به انتخاب یا عدم ­انتخاب خود در ابتدای فرآیند و ارزیابی عملکرد خود در طول دوره همکاری داشته باشند.

کلیدواژه‌ها


عنوان مقاله [English]

Designing and Implementation of Suppliers Evaluation Process in the Supplier Relationship Management System (SRM) (Case Study: Mobarakeh Steel Company)

نویسندگان [English]

  • Majid Esmaelian 1
  • Hossien Hematgir 2
  • Rasol Ghaenian 3
1 Associate Professor, University of Isfahan.
2 M.A., Najafabad Islamic Azad University, Isfahan.
3 B.A., Najafabad Islamic Azad University, Isfahan.
چکیده [English]

The purpose of this study is to provide a framework for the initial qualification and performance evaluation of suppliers and contractors and implement it as part of the supply chain management system in ERP system of the Mobarakeh Steel Company. In this research, the current process of Mobarakeh Steel Company has been investigated. Subsequently, using the review of the literature and the views of experts in the process of assessing the initial competence of suppliers, the design has been redesigned, and implemented in the supply chain management software system. After collecting the appropriate criteria and methods for evaluation in this field, the most appropriate criteria for assessing suppliers are determined using the Delphi method. In the design process, the initial qualification of suppliers will be determined after selecting the necessary and functional criteria. In the second stage, suppliersperformance is assessed in two parts of the inquiry and order.Transparency at stages of the process help the company to select the appropriate suppliers.Transparency in this process make the applicants to collaborate with the company to have a good view of choosing or not choosing at the beginning of the process and evaluating their performance over the course of partnership.

کلیدواژه‌ها [English]

  • Supplier
  • Supplier Evaluation
  • Initial Qualification Assesment
  • Performance Evaluation
  • Supplier Relationship Management
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